We88 takes the privacy and security of every member's personal data seriously. This document explains in detail how we collect, use, store, and protect your information as part of our commitment to transparency and trust.
Privacy Notice: This Privacy Policy describes WE88's information handling practices and applies to all users of the we88.vc platform, including our website and mobile app. By using WE88 services, you agree to the collection and use of information as described in this policy.
We88 is an online entertainment platform operating under a valid licence and in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010 and international data protection standards. We understand that your personal data is a trust you place in us, and we take that responsibility seriously.
We88's privacy commitment goes beyond mere legal compliance. It reflects our core values of prioritizing trust, transparency, and member security in every aspect of platform operations. Every decision involving your personal data is made with your best interests as a valued member in mind.
This Privacy Policy applies to all information collected through the we88.vc website, the WE88 mobile app, email communications, live chat, and any other means of interaction between you and our platform. Please read this document carefully and contact our support team if you have any questions.
We88 collects information from you in several ways — directly when you provide it to us, automatically as you use the platform, and occasionally from legitimate third-party sources. The following are the categories of information we collect:
| Data Category | Primary Purpose | Data Retention Period |
|---|---|---|
| Identity & KYC | Account verification, AML/PDPA compliance | 5 years after account closure |
| Financial Information | Transaction processing, financial audits | 7 years (legal requirement) |
| Usage Data | Service improvement, fraud prevention | 2 years from the date of collection |
| Communication Data | Customer support, dispute resolution | 3 years from the date of interaction |
| Technical Cookies | Platform functionality, session security | Up to 12 months or until session ends |
We88 uses your personal information only for lawful and relevant purposes. We will not use your data for any other purpose without first obtaining your consent. The following are the primary purposes for which your data is used:
You may withdraw consent to receive marketing communications at any time by contacting the WE88 support team or through your account settings. Withdrawing marketing consent will not affect your core account services.
We88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your information is only shared in the following circumstances:
We88 works with selected third parties that help us operate the platform, process payments, provide customer support, and conduct analytics. All such providers are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than what is directed by we88.
We88 may disclose your information to government authorities, law enforcement agencies, or regulatory bodies when required to do so by Malaysian law or a valid court order.
In the event of a merger, acquisition, or transfer of we88 assets, your personal data may be transferred as part of that transaction. You will be notified in advance and your rights under this policy will continue to be protected.
Protecting your personal data is we88's highest technical priority. We continuously invest in security infrastructure to ensure your information is always safeguarded against unauthorized access, disclosure, or alteration.
The technical security measures we implement include:
While we implement comprehensive technical security measures, no system can guarantee absolute security. You are also responsible for keeping your account secure by using a strong password and not sharing it with anyone.
We88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You may manage or delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of the WE88 platform. Essential cookies cannot be disabled as they are required for basic platform operations.
Your personal data is stored on servers located in secure data centres that comply with international security standards. WE88 ensures that all cross-border data transfers are protected by appropriate safeguards, including data processing agreements that meet legal requirements.
Our data retention periods are based on operational and legal requirements as summarised in the table in Section 2. Once data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it.
Under Malaysia's PDPA 2010 and WE88's privacy policy, you have several important rights regarding your personal data. We fully respect and support the exercise of these rights:
You have the right to obtain a copy of the personal data we hold about you at any time.
You may request correction of inaccurate or incomplete data within a reasonable timeframe.
In certain circumstances, you may request the deletion of your personal data, subject to legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer.
You may request a restriction on data processing in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact our data protection team by email at [email protected]. We will respond to your request within 30 business days.
The we88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under 18. Should we discover that a child's data has been collected without our knowledge, we will take immediate action to delete that data and close the associated account.
Parents or guardians who believe their child has registered a we88 account without permission are urged to contact us immediately at [email protected] so that appropriate action can be taken.
We88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. The latest effective date will always be displayed at the top of this document.
For significant amendments, we will notify members via in-platform notifications or email at least 14 days before the changes take effect. Continued use of the WE88 platform after the effective date constitutes acceptance of the updated terms. If you do not agree with the amendments, you have the right to close your account and request a withdrawal of your remaining balance.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we88 handles your personal data, please do not hesitate to contact us:
We are committed to resolving any privacy concerns you may have within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or the relevant authority.
We invest in the best technology and processes to ensure your privacy is protected at all times.
All communications between your device and the we88 platform are protected with 256-bit SSL encryption — the same technology used by major banks worldwide to secure financial transactions.
We88 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure that all data collection and processing practices adhere to the established legal framework.
Member personal data is accessible only by authorised WE88 staff with a legitimate operational need. All access is logged and periodically audited by our internal security team.
We88 has never and will never sell members' personal data to third parties for commercial purposes. Your information belongs to you, and we respect the trust you place in us.
Our security monitoring system operates 24/7 to detect any unusual activity or unauthorised access attempts. Any threats are addressed immediately by our security team.
You have full control over your data — from access and correction rights to deletion. Our privacy team is ready to help you exercise these rights quickly and easily.
With a transparent privacy policy and a multi-layered security system, you can enjoy all WE88 games and promotions with complete confidence. Your data is safe, and your experience is guaranteed.